On Christmas Day, millions of PlayStation and Xbox users weren’t able to log, register new accounts, download any game, or play with other gamers on the Internet after computer hackers disabled certain functions of the PlayStation Network and Xbox Live.
How Microsoft and Sony is Recovering
Xbox Live (Microsoft)has 48 million subscribers, while PlayStation (Sony) has about 110 million users at present. The recovery procedure for PlayStation took longer because of its massive amount of users, but the gaming console company assured through their Twitter account that everything is going well.
“Update: PS4, PS3, and Vita network services are gradually coming back online – thanks for your patience,” PlayStation said in a tweet. “We are seeing reduced reports of network issues. We’ll continue to monitor.”
The fact that Sony took longer to solve the problem, however, might have an impact on its reputation and security operations. In November, Sony Pictures suffered a major hack that leaked gigabytes of private information about the company and its employees to the public.
The distributed denial of service attack came when traffic is high due to players enjoying their Christmas break, causing the servers at Sony and Microsoft to be overwhelmed.
The Person Behind the Hack
A hacking group named Lizard Squad claimed the deed. A 22-year-old, who calls himself as Member Two, explains to BBC Radio 5 live that they hacked both networks “because we can.” The motive was to show how weak the two companies’ systems are.
“It’s just such a huge company Microsoft…Do you not think they should be able to prevent such an attack?” He added, “Is Christmas really about children playing with their new consoles, or playing with their new toys, or is it about them spending time with their families and celebrating Christmas?”
The group noted that they’re now aiming to bring down “Tor,” a secure network enabling anonymous online communication through different consoles.
How Users Reacted to the Hack
This hacking incident didn’t only cause trouble to long-time players, but also to those who received PlayStation and Xbox consoles as presents for Christmas. Unfortunately, many families weren’t able to enjoy their gifts.
Ros Bruce from Essex, UK said that her 10-year-old son spent most of the day crying after his Xbox One didn’t function after opening it on Christmas Day. They even called Xbox for compensation. The same goes for Ian Hornby who spent the whole day connecting his PlayStation to the network. He hopes that Sony will start investing in better protection for their systems to avoid this from happening again.