Why Regular Employee Training Keeps Your Company AheadInk Well Mag January 28, 2016 0 COMMENTS
In the world of business, the one investment that always pays off is staff training. Your people are what kept the organisation running, and are the face of your brand. Better training results in better customer service, improved product quality, and increased adherence to safety practices.
Investing in an employee’s training also sends a clear message: you are committed to their growth, and want to help them develop their careers. This fosters organisational loyalty, boosts confidence, and drives them to aim higher.
You also don’t want to be caught in a position where there are employees you “can’t afford to lose” – in other words, when they are the only ones capable of doing a certain job. Training helps reduce organisation risks and prevents downtimes.
No matter what your industry, there are many competitive benefits to teaching your employees new skills. But like any other investment, results will vary depending on your execution. Are you doing it correctly?
The Basics of Effective Training
According to RAM Training Services, having a good training department is essential. Instructors should be qualified, preferably with a Certificate IV in Training and Assessment. This ensures that they know how to communicate with different types of learners, and maximises productivity.
Courses should be structured, yet with a focus on cooperative learning. Instructors should encourage questions, and there should be evaluations and quizzes to gauge the effectiveness of the lessons.
Apply knowledge immediately. When your employees learn new skills, give them the opportunity to make use of them on the job. This develops their capabilities, rather than letting them forget it and be unable to deliver when the need does arise.
In-house training shouldn’t be the only thing you focus on, too. If the opportunity arises to send your key staff to a valuable workshop or class, then don’t hesitate to make the plans. Employees will often learn much more outside the company, and they can share this with their co-workers.